Answered By: Aaron Dobbs
Last Updated: 2014.Aug.14     Views: 110

When you are off campus, most databases will require either:

  • Your library ID number (65nnnnnnnnn) and your Last name, or
  • Your Ship email account login (and select Ship from the drop-down list)

Some troubleshoting steps:

  • Do not use the AOL browser to access databases (AOL won't work)
  • Use Internet Explorer or Firefox (Safari and Opera usally work, too)
  • When using the Databases List A-Z to access the database, if the link doesn't work, please email
    Tell us:
    • Which database you are trying to use
      It may be a problem with the database vendor
      Any details you can provide will be appreciated

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