Q. I'm having problems logging into a database. I'm not sure what my username and password would be.

The one time which you will be asked for a username and a password, is when you are accessing one of our databases off-campus.  You will see a Keystone Library Network page which will ask you for your Ship email and your Ship email password.  This allows the computer to know that you are a Ship student.

If you are asked for a username and a password while using a database we are probably having some technical difficulties.  Database access sometimes drops out.  I suggest you wait and try again later.