Answered By: Aaron Dobbs
Last Updated: 2019.Feb.19     Views: 1323

We are hearing that many students are having challenges getting to their EBSCO Folder.

*If you already have an EBSCO Folder set up and have stuff saved in that folder* then 

  • Go to an EBSCO database (Discovery Service, Academic Search, etc.)
  • Login to access the database
  • Click "Switch Accounts" at the top right corner of the screen
  • Enter your EBSCO Folder account information (that you used to create your folder)
  • Your saved items should all be there
    (if they are not, please email the librarians for help)

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Here are the original steps:

1. Connect to a EBSCOhost database (like Academic Search Complete).

2. Click the "Sign In" link next to the Folder icon.

3. Click the "I forgot my password" link - they will send you an email with a new password; your user name will stay the same.

 

Comments (2)

  1. What if sign in link goes straight to error message after multiple attempts without giving opportunity to ask for reset??
    by Frustrated Student on 2019.Feb.19.
  2. Thanks for the heads up 'frustrated student' - I've updated the Answer to reflect the current reality. Please also check your email for my reply.
    by Aaron Dobbs on 2019.Feb.19.

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